Shipping Information
At Celestial Power, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.
- Does Celestial Power ship to my country?
We ship to almost every country in the world except the following ones, due to shipping restrictions. We’re sorry and will keep working on this.
- Bahamas
- Yemen
- Cuba
- Iran
- Sudan
- Syria
- How much does shipping cost?
You can enjoy free shipping on orders over US$99.99. Otherwise, Premium Shipping costs US$15.
PS. We have free shipping site-wide promotions during the sale season. Stay tuned!
Note:
- “Free shipping for orders over $99.99 USD”is only available for use on regular-priced items, not free items.
- Shipping costs are calculated at checkout and vary depending on the product weight and your shipping location. We strive to ensure shipping charges are affordable. However, we are at the mercy of our shipping carriers. Therefore, even if it is a free product, the shipping fee will still be charged.
- Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions.
- How long will it take for my order to arrive?
Total delivery time = Processing time + Power endowing time + shipping time
(not including customs delays, weekends, holidays, and any unforeseen circumstances)
Delivery Time
- Order Processing: 2-5 Business Days.
- Power endowing: 3-7 Days.
- Standard Shipping Time: 8-20 Business Days.
Wrong Shipping Information
- If you have left the wrong shipping address or contact information, please contact our customer service within 24 hours.
- Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
- Contact us at : info@ocelestialpower.com
| Countries | Delivery Time (Business Days) |
| United States, Canada, United Kingdom, Mexico, Netherlands, Germany, France, New Zealand, Spain, Denmark, Austria, Sweden, Singapore | 7-15 Days |
| Australia, Israel, Switzerland, Latvia, Italy, Portugal, Greece, Cyprus, Hungary, Croatia, Finland, Ireland, Norway, Thailand, Malaysia, Slovakia, Mexico, Brazil, Poland, Vietnam, Lithuania, Belgium, Japan | 10-20 Days |
Note:
1. Other countries not on the list, please see the actual payment page or contact our customer service.
2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.
- What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at info@ocelestialpower.com. We’ll either resend a new one to you or give you a full refund.
For help & inquiries, you can please contact us at : info@ocelestialpower.com.